Tickets cancelled 24 hours before departure: 90% refund.
Tickets cancelled 12 hours before departure: 50% refund.
Less than 6 hours before departure: Non-refundable.
You may reschedule your ticket (subject to seat availability) up to 12 hours before departure.
If a passenger fails to board, the ticket is non-refundable.
Refunds will be processed within 7 working days.